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Student Ambassador Program

The UMass Store is looking for FIVE student ambassadors to help us improve our product, customer service, experience, and more!
Applications are due by January 31, 2022.

Check out everything the program entails below.
Program Overview
Program Requirements

Program Overview

The role of a Student Ambassador is to provide feedback and valuable insights about the UMass Store. Students are expected to commit 15-20 hours per semester, including a variety of short and fun projects as well as attending monthly special events and providing an end of semester recap of your experience.

This commitment commences February 1, 2022 and concludes May 2, 2022. After you have successfully completed all of your responsibilities on time, you will be paid $300 at the end of May. Read on for more details on requirements for receiving payment.

Program Requirements


Student Ambassadors are required to attend four meetings total:

Meeting #1: Introduction Meeting (Feb. 1)

Meeting #2: March

Meeting #3: April

Meeting #4: Conclusion Meeting (May 2)


Attend at least 3 UMass Store off-site events and check in at store location. This can include football games, hockey games, and basketball games.


Student Ambassadors must join the UMass Rewards Program & engage/interact with UMass Store accounts.

Join UMass Rewards program and download the app

Follow UMass Store on Instagram & Facebook

Subscribe to UMass Store on YouTube


Student Ambassadors are required to engage monthly with the UMass Store's Instagram account as well as the website.

September, October, & November Instagram post (contains current UMass apparel/gifts & @umassstore tagged)

September, October, & November review on UMass item listed on umassstore.com


Student Ambassadors are required to develop one, 15-30 second video about current UMass-branded fashion items.

This can include:
• Student Interviews
• A video of you or a friend telling us why you love UMass fashion
• UMass fashion show
• Favorite UMass Store experience (can include off-site locations)

Videos must be taken in horizontal form and can be created using iMovie or Animoto but must be submitted in mp4 format and must also be approved by the UMass Store marketing team. The video cannot be a slideshow.


Student Ambassadors must complete an end of semester Survey regarding your semester store & events experience.


Other duties of a UMass Store Student Ambassador may include:
• Modeling
• Surveys
• Focus Groups
• Tabling


To apply to become a UMass Store Student Ambassador, please complete the below survey by January 31, 2022. Applications will close as soon as five qualified ambassadors are found.

If our team thinks you would be a good fit for the program, they will reach out to you via email.