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UMass Student Ambassador Program



The UMass Store is looking for TWO student ambassadors to help us improve our product, customer service, experience, and more!
Applications are due by Tuesday, January 31st.


Check out everything the program entails below.
Program Overview
Program Requirements
Apply



Program Overview


The role of a Student Ambassador is to provide feedback and valuable insights about the UMass Store. Students are expected to commit 15-20 hours per semester, including a variety of short and fun projects as well as attending monthly special events and providing an end of semester recap of your experience.


This commitment commences February 13th, 2023 and concludes May 12th, 2023. After you have successfully completed all of your responsibilities on time, you will be paid $300 at the end of May. Read on for more details on requirements for receiving payment.



Program Requirements


MEETINGS


Student Ambassadors are required to attend four meetings total:



Meeting #1: Introduction Meeting (February 1st)


Meeting #2: March


Meeting #3: April


Meeting #4: Conclusion Meeting (May)



EVENTS


Attend at least 1 UMass Store off-site event with Mackenzie.



UMASS STORE REWARDS & SOCIAL MEDIA


Student Ambassadors must join the UMass Rewards Program & engage/interact with UMass Store accounts.



Join UMass Rewards program and download the app


Follow UMass Store on Instagram, Facebook (if you have an account), & TikTok



MONTHLY ENGAGEMENT


Student Ambassadors are required to engage monthly with the UMass Store's Instagram account as well as the website.



Post an approved photo of current UMass gear on Instagram once a month, tag @umass_store, and provide a copy of the image to the store


Write a product review on a UMass-branded item from umassstore.com once per month



CREATE A VIDEO


Student Ambassadors are required to develop one, 15-30 second video about current UMass-branded fashion items.


This can include:
• Student Interviews
• A video of you or a friend telling us why you love UMass fashion
• UMass fashion show
• Favorite UMass Store experience (can include off-site locations)


Videos must be taken in horizontal form and can be created using iMovie, Tiktok, or Reels and must be approved by the UMass Store marketing team. The video cannot be a slideshow.



END OF SEMESTER SURVEY


Student Ambassadors must complete an end of semester Survey regarding your semester store & events experience.



OTHER DUTIES


Other duties of a UMass Store Student Ambassador may include:
• Modeling
• Surveys
• Focus Groups
• Tabling



Apply


To apply to become a UMass Store Student Ambassador, please complete the below survey by January 31, 2023. Applications will close as soon as eight qualified ambassadors are found.


If our team thinks you would be a good fit for the program, they will reach out to you via email.