UMASS STORE REPAIR CENTER
Computer Repairs, iPad Repairs, & iPhone Repairs
The UMass Store Repair Center is your go-to destination for expert computer and device repair services. As an Apple Authorized Service Provider, we specialize in repairing MacBooks, iPads, iPhones, and other Apple devices, alongside Windows PCs and laptops. Conveniently located on campus, our certified technicians offer fast, reliable, and affordable repairs for UMass students, employees, members of the 5-college consortium, and the general public. We provide a wide range of services, including hardware repairs, diagnostics, and maintenance. Most repairs are completed on-site, with same-day or next-day service for iPhones and fast turnarounds for all other devices, so you can get back to what matters most.
COMPUTER REPAIRS
Professional computer repair services for UMass students, employees, members of the 5-college consortium, and the general public.
We specialize in repairing PCs that are 5 years old or newer and Mac computers from 2017 and newer. All repairs are performed on campus by certified technicians, unless manufacturer servicing is required. With a typical turnaround time of 7-10 business days, we provide fast, reliable, and expert repair solutions for laptops, desktops, and Apple devices.
IPAD REPAIRS
Professional iPad repair services for UMass students, employees, members of the 5-college consortium, and the general public.
We specialize in repairing iPads up to 6 years old, ensuring expert care and precision. As an Apple Authorized Service Provider, all iPad repairs are securely sent to the manufacturer for high-quality servicing. Our typical turnaround time is 10-12 business days, providing reliable and efficient repair solutions for your Apple devices.
IPHONE REPAIRS
Professional iPhone repair services for UMass students, employees, members of the 5-college consortium, and the general public.
We specialize in repairing iPhone models 12 through 15, offering fast and reliable service. Most repairs are performed on campus by skilled technicians, ensuring convenience and quality. In rare cases where manufacturer servicing is required, we handle the process for you. Our goal is to return your iPhone the same day or by the next day, so you’re never without your device for long.
FREQUENTLY ASKED QUESTIONS
We recommend you book an appointment before coming in for a repair to ensure we are able to provide you with fast and efficient service. Appointments can easily be booked at the top of the page.
Yes, we perform warranty repairs and repairs covered by AppleCare+ at no extra charge for eligible issues.
Repair costs vary by device and issue. You'll receive an upfront estimate before we begin any repair.
No, the initial consultation is free. If further diagnostics are needed, a fee applies, but you’re not obligated to proceed with repairs unless you approve the quote.
No, the quality is the same! We’re an Apple Authorized Service Provider with Apple-certified technicians using genuine Apple parts for all repairs.
Yes, we can fix physically damaged laptops as long as the necessary parts are available.
CONTACT US
Have more questions? Contact one of our Repair Center professionals by email, phone, or start a live chat by clicking the chat bubble icon at the bottom right of your screen.
Email: repairs@umassstore.com
Phone: (413) 545-9525
Looking for a new device? Check out our Tech Department offerings!
